Why should I choose to work and grow my career at Oak Valley Health?

OUR PRIORITIES: PEOPLE

Our People, Our Culture

Integrated care is dependent on people working together. Time and time again, we have heard that what makes Oak Valley Health special is our people and our culture.

While our mission focuses on providing an extraordinary patient experience, we want our people to enjoy working, practicing, volunteering, and learning at Oak Valley Health while supporting and providing care. That’s why it has never been more important to prioritize the people who make our honoured to care culture special and who are instrumental to our success.

What we will do
How we will do it

We will become a health system of choice to work, practice, volunteer, and learn…

by enhancing our approach to focused retention, prioritizing wellbeing, and strengthening our investment in our people.

by employing purposeful recruitment to address our programs and community priorities.

We will foster a people-centred culture of belonging…

by creating and empowering high-performing teams that advance collaborative health care.

by improving the understanding of our lived experience through radical engagement and creating safe spaces to listen and incorporate ideas to advance equity, diversity, inclusion, and belonging.

What we will do

We will become a health system of choice to work, practice, volunteer and learn…

How we will do it

by employing purposeful recruitment to address our programs and community priorities.

by enhancing our approach to focused retention, prioritizing wellbeing and strengthening our investment in our people.

What we will do

We will foster a people-centred culture of belonging…

How we will do it

by creating and empowering high-performing teams that advance collaborative health care.

by improving the understanding of our lived experience through radical engagement, and creating safe spaces to listen and incorporate ideas to advance equity, diversity, inclusion, and belonging.

Honoured to Care Experiences

Whether it’s going above and beyond the call of duty or in the little things done every day, our people live our values and demonstrate what it truly means to be honoured to care.

Stacia Gabbidon
Environmental Services Attendant

I am a proud environmental services attendant, and I am honoured to be part of this team that delivers clean and sanitary areas that staff and patients can look forward to every day.

Sarah Perara
Sarah Perera (She/Her)
Physiotherapist

In our Low Tolerance Long Duration rehab program, watching patients progress, meet their goals, and get to go home again is a wonderful experience. I feel honoured to care for them and to help them achieve these milestones.

Dr. Anthony La Delfa
Dr. Anthony La Delfa (He/Him)
Chief of Medicine

I feel honoured to care when I see patients and families choosing Oak Valley Health, when they could have gone to other health care organizations, because they know they will have a positive care experience here.

Nicole Di Paolo (They/Them)
Manager, Respiratory Therapy

I feel honoured to care when I can support my team in going the extra distance to meet the individual needs of our patients and their families and make them feel special.

Jeanny Van Patter (She/Her)
Deputy Chief Financial Officer

I feel honoured to care when I see the connection my role has in helping to manage our fiscal health so we can provide our teams with the valuable and adequate resources needed to deliver an extraordinary patient experience to the communities we serve.

Elaine Richards
Manager, Quality & Patient Safety

I am honored to care when I witness the courage of our teams in creating safe and supportive environments to have difficult but essential conversations about patient safety, knowing that everyone at the table is working toward a common goal of enhancing quality and safety for our patients and our people.

Sheeja Mathews (She/Her)
Registered Nurse

I feel honoured to care when I see the direct impact I have on my patients and their loved ones. I take great pride in my clinical training and expertise, as well as the opportunity I get to make a difference by providing support and comfort through both the good times and the more difficult ones.

Sarah Perera (She/Her)
Physiotherapist

In our LTLD rehab program, watching patients progress, meet their goals, and get to go home again is a wonderful experience. I feel honoured to care for them and to help them achieve these milestones.

Stacia Gabbidon
Environmental Services Attendant

I am a proud environmental services attendant, and I am honoured to be part of this team that delivers clean and sanitary areas that staff and patients can look forward to every day.

Dr. Anthony La Delfa (He/Him)
Interim Chief of Medicine

I feel honoured to care when I see patients and families choosing Oak Valley Health, when they could have gone to other health care organizations, because they know they will have a positive care experience here.

Nicole Di Paolo (They/Them)
Manager, Respiratory Therapy

I feel honoured to care when I can support my team in going the extra distance to meet the individual needs of our patients and their families and make them feel special.

Jeanny Van Patter (She/Her)
Deputy Chief Financial Officer

I feel honoured to care when I see the connection my role has in helping to manage our fiscal health so we can provide our teams with the valuable and adequate resources needed to deliver an extraordinary patient experience to the communities we serve

Elaine Richards
Manager, Quality & Patient Safety

I am honored to care when I witness the courage of our teams in creating safe and supportive environments to have difficult but essential conversations about patient safety, knowing that everyone at the table is working toward a common goal of enhancing quality and safety for our patients and our people

Sheeja Mathews, (She/Her)
Registered Nurse

I feel honoured to care when I see the direct impact I have on my patients and their loved ones. I take great pride in my clinical training and expertise as well as the opportunity I get to make a difference by providing support and comfort through both good times and the more difficult ones

Going beyond for our community
One rainy morning in October of 2023, Lyndsay Pali drove by the scene of a terrible motor vehicle accident. She didn’t hesitate to stop and help.
“I just have to trust the skills and the knowledge I have from my education.”
“I feel honoured to have been able to do my part when help was needed. It’s certainly something I will never forget.”

A labour and delivery nurse at our Markham Stouffville Hospital site, Lyndsay was on her way to an appointment when suddenly, her car’s auto-brake sensor kicked in, slamming on the brakes out of nowhere. Confused, Lyndsay glanced ahead to see other cars experiencing the same abrupt halt. Initially, she brushed it off as a minor inconvenience, assuming it was probably just some trivial incident on the road.

Continuing onward, however, she noticed scattered debris on the road, cars parked haphazardly, and a general sense of chaos as she approached a familiar intersection. Despite being a regular route for Lyndsay, the scene unfolding was far from ordinary. There were shards of glass, pools of oil, and even blood staining the pavement.

As Lyndsay drew nearer, the severity of the incident became clear. There, in the midst of the wreckage, she saw a body lying motionless on the ground. A bystander was tending to him.

Stepping up to help

Without hesitation, Lyndsay stopped to see if she could lend assistance. The bystander who was taking care of the man pointed to a second individual on the other side of the road who needed assistance. She quickly hurried across the chaotic intersection and found an elderly man with noticeable injuries: a broken nose, head lacerations, fractured sternum, and bleeding. As she began assessing him, his condition deteriorated rapidly, and he was slipping out of consciousness, and became unresponsive. Recognizing the urgency, Lyndsay immediately got the man onto the ground in the event that she needed to start compressions. Upon laying the man on the ground Lyndsay was still able to find a pulse and the man began to slowly regain consciousness.

“A part of me was thinking, I’m not an emergency nurse. It’s not my area of expertise,” Lyndsay recalls. “But then, I thought, I’m a nurse. Does it matter? I just have to trust the skills and the knowledge I have from my education.”

The elderly man was understandably distressed and confused and was unable to provide the contact information for a family member. As they waited for the emergency responders, the man asked Lyndsay not to leave his side. Lyndsay not only stayed with the man, but when the ambulance arrived, she also followed them to the hospital and helped the team in the emergency department care for him until the situation was under control.

“What kept going through my mind was, what if this was my dad?” Lyndsay recounts. “If I knew there was a nurse there, someone to advocate for him or just offer reassurance, I know how much I would have appreciated that.”

Uxbridge is a tight-knit community where our staff often demonstrate our honoured to care culture beyond the walls of the hospital. Lyndsay, who is a resident of Uxbridge, exemplifies how we live our core values including compassion and commitment.

Even now, whenever Lyndsay drives past the intersection on her way to work, she thinks about that fateful day when she happened to be in the right place at the right time.

“I feel honoured to have been able to do my part when help was needed. It’s certainly something I will never forget.”