The Journey ahead

At the end of our five-year journey, we know we will have succeeded when:

Vision

Integration

Our patients’ journey through the health care system is better connected and coordinated. With a focus on health equity, we have improved the overall health of our communities.

Mission

Extraordinary patient experience

We truly value what matters to patients, families, and caregivers. Our policies and practices lead to an extraordinary experience for our patients every time they receive care.

Priorities

People

We are a health system of choice where people want to work, practice, volunteer, and learn. Our people-centred, honoured to care culture ensures everyone feels they belong and are valued.

Connections

We are recognized as a partner of choice because of our demonstrated success in creating integrated, co-designed systems that optimize collaborative alliances, create seamless connections, and improve health equity.

Growth

We are the community academic health system of choice for trainees and staff, with enhanced programs and services and new facilities that are supported by state-of-the-art automated technology and predictive analytics.